FAQ
Q1: Are you a factory or trade company? Is it possible to visit factory?
We are a manufacturer, and welcome to visit our factory at any time.
Q2: Sample order is available?
Yes, roof top tent sample is absolutely available; but there will be extra production cost occured.
Q3: Making customers’ own Logo is available or not?
Yes, it is available; Longroad can offer both OEM and ODM services. So you can provide us your logo with AI format before producing.
Q4: Customized tent or color is acceptable?
Yes, it is acceptable. But there will be MOQ requirements.
Q5: Terms of Payment?
At present, we only accept T/T, L/C, and Western Union.
Q6: Leading Time?
Normally, your orders will take about 25-35 working days, but your order qty will affect on that too.
Q7: Price & Shipment?
We can offer FOB , CFR or CIF prices. If you need help, we can provide more professional advices for shipment.
Q8: What's your nearest port?
Tianjin port is our nearest port.